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                 Mon. - Sun. :10am - 6pm
FAQ
1. How long does it take a visit to museum?

The duration of a museum visit typically lasts around 1.5 hours, although this can vary depending on the workshop you book.

2. Can we visit just the museum?

The main experience at Chocolate Museum Vienna is a one-hour workshop, with the museum visit as an additional component lasting 10-15 minutes to explore each installation. Therefore a ticket includes always both experiences.

3. Can we buy a tickets in the museum?

To ensure availability, we recommend checking the museum's website and booking tickets online in advance, as the number of visitors is limited due to capacity constraints. While tickets can be purchased at the museum, we cannot guarantee how long spaces will remain available.

4. Can we reserve tickets on the phone?

Unfortunately, we do not offer ticket reservations over the phone. We recommend booking tickets directly online through our website or in the museum for a convenient and guaranteed reservation.

5. Is the chocolate museum open on holidays?

We are open every day of the year, including holidays.

CHOCOLATE DEGUSTATION:
1.Do you have vegan chocolate?

At the workshop courses, we offer the dark types of chocolate that are made without ingredients of animal origin.
Please note that since all “BO-YO" products are manufactured in the same factory, traces of milk ingredients may occasionally be present in products that are otherwise milk-free according to therecipe, even after thorough cleaning of the production lines.

2. Is the chocolate at the workshop/shop made with peanuts or hazelnuts?

Please be aware that certain chocolates may contain nuts (such as hazelnuts, almonds, and other varieties) either as an ingredient or due to unavoidable cross-contamination. If you have any allergies related to these nuts, kindly inform the chocolatier immediately for your safety.

3. Is the chocolate in the workshop/shop free from lactose?

The dark chocolate is the only variety that does not include milk. However, please note that traces of milk ingredients may occasionally be present in products that are otherwise milk-free according to the recipe.

4. Do the chocolates in the workshop/shop contain any alcohol?

All chocolates in the workshop are alcohol-free, with the exception of the coffee chocolate dragee, which is available for purchase in the shop and contains alcohol.

5. Is the chocolate in the workshop/shop gluten-free?

The chocolates available for visitors to choose in the workshop are gluten-free. However, please note that certain ingredients used for chocolate decoration do contain gluten. If you have any allergies, please inform the chocolatier immediately about your specific issue.